منابع مشابه
Implementing Employee Empowerment
otal quality management (TQM) is built on the four cornerstones of customer focus, continuous process improvement, management leadership, and employee empowerment. Although empowerment is often the most difficult of the four concepts to implement effectively, organizations that have been successful in empowering their employees invariably see bottomline improvements. Empowerment has been define...
متن کاملEmployee Empowerment with Computer Based Learning: An Empirical Investigation
Enterprises are confronted with frequent changes in their business environment which require quick responses. Thereby, highly skilled and flexible employees play a major role since they are able to respond promptly. To enhance competencies and flexibility, the concept of employee empowerment has been proposed. In this respect, the workforce is given an increased level of autonomy and offered su...
متن کاملA review on an employee empowerment in TQM practice
Purpose: This paper discusses the issues of employee’s empowerment, their training needs, suggestions and other issues related to it. Total quality management (TQM) is a management technique adopted by the most manufacturing organizations. TQM in general is viewed as organization set up which will help to manufacture products at lowest cost by the following various management techniques through...
متن کاملImpact of Psychological Empowerment on Employee Performance - A Conceptual Review
Despite decades of extensive research by academicians and rigorous exercises of management practitioners, “Empowerment” construction is incomplete and still facing skepticism. Many leading service companies have dropped the thought of empowerment from their management practices list and some abandoned the idea completely, others still successfully working on this approach into a balanced way of...
متن کاملUnderstating the Impact of Employee Empowerment on Customer- Oriented Behavior
This study aimed to measure the impact of employee empowerment on customer-oriented behavior in the Jordanian commercial banks. The study addressed two perspectives of empowerment (i.e., structural empowerment and psychological empowerment). The frontline employee’s perspective was used, since this position plays an excellent role in mediating the relationship between clients and service provid...
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ژورنال
عنوان ژورنال: Journal of Management and Business
سال: 2004
ISSN: 1412-3789
DOI: 10.24123/jmb.v3i1.75